Shipping & Cancellation Policy

Last Updated: 12/8/2026

At Dailies Nutrition, we strive to ensure that your order reaches you safely and on time. Please read our Shipping & Cancellation Policy before placing an order.

Shipping Policy

Order Processing

• All orders are processed and dispatched within 3-5 business days from the date of order confirmation.
• Business days are considered Monday to Friday, excluding weekends.
• During promotional events, festive seasons, or unforeseen circumstances, dispatch timelines may be slightly extended.

Delivery Timeline

Estimated delivery timelines are:

• Orders are generally delivered within up to 7 business days from the date of dispatch, subject to the delivery PIN code and other logistical factors.
• Delivery timelines are estimates and may vary depending on your location, courier partner, weather conditions, government restrictions, operational delays, or other circumstances beyond our control.
• Delivery timelines may also vary for certain PIN codes or locations.

Customer Support Hours

Our customer support team is available Monday to Friday, 9:00 AM to 6:00 PM.

For any order-related queries, cancellations, payment issues, or other support requests, please contact us during these hours. Requests received outside these hours will be addressed during the next working day.

Shipping Charges

• Free shipping is available across India on orders of ₹999 or more.
• For orders below ₹999, a shipping charge of ₹99 is currently applicable. Shipping charges are subject to change or being waived in the future.
• Applicable shipping charges will be displayed at checkout before you complete your order.
• Order Tracking

Once your order has been dispatched, you will receive an email and/or WhatsApp notification containing:

•  Order confirmation
• Courier partner details
• Tracking number
• Tracking link

You can use the tracking link to monitor your shipment.

Order Cancellation

• Orders can be cancelled only before they are shipped/dispatched.
• If you wish to cancel your order, please contact us as soon as possible at:

Email: info@dailiesnutrition.com

Please include your Order Number in the email.

• Once an order has been shipped/dispatched, it cannot be cancelled.
• For eligible cancellation requests received and approved before dispatch, the refund will be processed to the original payment method, subject to applicable payment processing timelines.

Damaged, Defective, Incorrect or Expired Products

Please inspect your package and product immediately upon delivery.

If you receive:

• A damaged or broken product
• A defective product
• A tampered package
• An incorrect product
• A product that was already expired at the time of delivery

please notify us within 48 hours of delivery by emailing:

info@dailiesnutrition.com

Please include:

• Order Number
• Images of the product
• Images of the inner and outer packaging
• Shipping label
• Invoice, if available
• Any other information or images requested by our support team

Our support team will review your request within 1-2 business days.

All claims are subject to verification by our Quality Assurance team.

If a claim is approved, Dailies Nutrition reserves the right to determine the appropriate resolution based on the nature of the issue, which may include a replacement/exchange or a refund.

Replacement or exchange will be subject to product availability.

Where a refund is approved for an eligible product-related issue, the refund will be provided in the form of a Dailies Nutrition gift card.

Returns & Exchanges

Due to hygiene, safety, and quality considerations, health supplements and nutraceutical products are non-returnable and non-exchangeable once delivered, except in cases covered under our damaged, defective, incorrect, tampered, or expired product policy.

Returns or replacements will only be considered in the following cases:

• Wrong product delivered
• Product damaged or broken during transit
• Manufacturing defect
• Tampered package upon delivery
• Product was already expired at the time of delivery
• All requests are subject to verification and approval by our Quality Assurance team.

Dailies Nutrition reserves the right to determine whether an eligible claim is resolved through a replacement, exchange, or refund.

Payment Methods

We currently accept payments through:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Cash on Delivery, where available
• All payments are securely processed through our payment gateway partners.

Cash on Delivery (COD)

• Cash on Delivery may be available for eligible orders and locations, subject to our applicable terms and verification process.
• COD availability may be restricted based on factors such as delivery PIN code, order value, order history, or other eligibility criteria.
• Additional charges may apply to COD orders and will be displayed at checkout before the order is placed.
• Dailies Nutrition may contact customers to verify COD orders before dispatch.
• Orders with incomplete, inaccurate, suspicious, or unverifiable customer or delivery details may be held or cancelled.
• Customers are requested not to place multiple COD orders with the intention of accepting only one of the orders.
• Dailies Nutrition may restrict or disable COD availability for customers with a history of repeated refused, undelivered, or returned COD orders.
• Repeated non-acceptance of COD orders may result in COD being unavailable for future orders.

Dailies Nutrition reserves the right to determine COD eligibility for an order based on operational and verification requirements.

Payment Issues

If your payment has been deducted but you have not received an order confirmation, please contact us at:

info@dailiesnutrition.com

Please provide the following details:

• Registered Email Address
•  Transaction Reference/UTR Number
• Payment Amount
• Date & Time of Transaction
• Our team will investigate and assist you at the earliest during our customer support hours.

International Shipping

Currently, Dailies Nutrition ships only within India.

We do not offer international shipping at this time.